Refund policy
Last updated : 21/07/2025
1. Cancellation:
-
COD ORDERS :
Cancellations are only accepted before shipping of orders from our store. Once the products are shipped we shall not accept cancel request. -
Prepaid orders:
- Cancellations are only accepted before shipping of orders from our store. Once the products are shipped we shall not accept cancel request.
- Refund will not be issued on such cancellations. But the same amount can be used to purchase any item in future within 15 days.
- Any manufacturing defect shall be entertained and same article shall be replaced in case of defective articles.
2. Return, refund and exchange :
We have no exchange and no return policy.
All our products pass through 5 step quality check before dispatch. The products are packed inside box and pouch to ensure safe delivery.
You can contact us at hello@thelittlejewelboxonline.com or our instagram handle @thelittlejb_ if you still face any issue regarding products.